ACCEPTABLE USE POLICY

Global Acceptable Use Policy

Effective Date: August 2026

Provider: DigitalFreedom A brand of DigitalFreedom Global LLC 30 N Gould St, Ste N Sheridan, WY 82801 United States Contact: hello@digitalfreedom.co.za Website: https://digitalfreedom.co.za

1. INTRODUCTION

This Acceptable Use Policy (“AUP”) governs your use of all applications, software, websites, APIs, and related services (“the Services”) provided by DigitalFreedom, a brand of DigitalFreedom Global LLC (“the Provider”).

This AUP supplements our Terms of Service, EULA and Fair Use Policy. In the event of conflict, the order of precedence in the Legal Framework Overview applies.

By using the Services, you agree to comply with this AUP. Violation may result in suspension or termination of access.

1.1 Global scope

The Services are distributed via the Apple App Store and the Google Play Store and are therefore made available in every country and territory those platforms serve. This AUP applies globally to all such users. The Provider adopts the European Union General Data Protection Regulation (GDPR) and related EU law as its baseline standard and applies it as a global floor; any more protective local law of the user’s jurisdiction additionally applies.

2. GENERAL PRINCIPLES

You agree to use the Services:

• Lawfully and in accordance with all applicable laws and regulations
• Responsibly and in a manner that does not harm others
• In accordance with the intended purpose of the Services
• Without infringing the rights of third parties

3. PROHIBITED CONDUCT

3.1 Illegal Activities

You shall not use the Services to:

• Violate any applicable law, statute, regulation, or ordinance in any jurisdiction
• Facilitate, promote, or engage in criminal activity
• Engage in money laundering or terrorist financing
• Violate export control or sanctions laws (including EU, US OFAC, and UN sanctions)
• Violate anti-corruption or anti-bribery laws (including the UK Bribery Act, US FCPA, and German StGB §§ 299 ff.)

3.2 Harmful Content

You shall not use the Services to create, store, transmit, or distribute:

• Content that promotes violence, hatred, or discrimination based on race, ethnicity, religion, gender, sexual orientation, disability, or any other protected characteristic
• Child sexual abuse material (CSAM) or content that exploits minors
• Content that incites terrorism or violent extremism
• Defamatory, harassing, threatening, or intimidating content
• Non-consensual intimate imagery
• Disinformation or deliberately misleading content intended to cause harm

3.3 Intellectual Property Violations

You shall not:

• Infringe copyrights, trademarks, patents, trade secrets, or other intellectual property rights
• Distribute pirated software, media, or other copyrighted material
• Circumvent digital rights management (DRM) or technological protection measures
• Use the Services to facilitate counterfeiting

3.4 Security Violations

You shall not:

• Attempt to gain unauthorized access to the Services, accounts, or systems
• Transmit malware, viruses, ransomware, or other malicious code
• Conduct denial-of-service (DoS/DDoS) attacks
• Engage in port scanning, vulnerability scanning, or penetration testing without written authorization
• Intercept or monitor communications without authorization
• Exploit vulnerabilities in the Services (report them instead via responsible disclosure)

3.5 Spam and Abuse

You shall not:

• Send unsolicited bulk messages (spam)
• Engage in phishing, social engineering, or identity fraud
• Create fake accounts or impersonate others
• Use bots, scrapers, or automated tools in violation of the Services’ terms
• Manipulate ratings, reviews, or feedback systems

3.6 Network and Resource Abuse

You shall not:

• Use the Services in a manner that degrades performance for other users
• Consume excessive resources (bandwidth, storage, compute) beyond fair use as set out in the Fair Use Policy
• Use the Services for cryptocurrency mining without authorization
• Operate open proxies, relays, or anonymization services through the Services

Resource consumption, abnormal usage patterns and presumed misuse are addressed in detail by the Fair Use Policy, which empowers the Provider to throttle, rate-limit, restrict features or suspend access on good-faith suspicion without requiring conclusive proof of violation.

3.6.1 Quantitative limits in DokuAI

DokuAI has no separate feature tiers. A subscription unlocks the full functionality, and the following limits apply to every subscription period (weekly, monthly and annual alike). These limits supplement this AUP without restricting the broader rights under the Fair Use Policy.

The current usage against all three monthly limits is shown in the App under Settings. Limits may be adjusted with prior notice.

3.7 Privacy Violations

You shall not:

• Collect, process, or store personal data in violation of applicable data protection laws
• Engage in surveillance or tracking of individuals without lawful basis
• Dox or publish private information of others without consent
• Violate the privacy rights of minors

4. CONTENT STANDARDS

4.1 User-Generated Content

If the Services permit user-generated content, you are solely responsible for content you create, upload, or share.

4.2 Content Moderation

The Provider reserves the right to:

• Review content for compliance with this AUP
• Remove or disable access to content that violates this AUP
• Report illegal content to law enforcement

4.3 Legal Obligations

Content moderation complies with:

• EU Digital Services Act (DSA) — Regulation (EU) 2022/2065
• UK Online Safety Act 2023
• Applicable notice-and-takedown procedures worldwide

5. ENFORCEMENT

5.1 Violations

The Provider may take the following actions in response to violations:

5.2 Due Process

Where practicable, the Provider will:

• Notify you of the violation
• Provide an opportunity to remedy the violation
• Allow you to appeal the decision

Emergency situations (imminent harm, illegal content, security threats) may warrant immediate action without prior notice.

5.3 Reporting Violations

You may report violations of this AUP to: hello@digitalfreedom.co.za

6. RESPONSIBLE DISCLOSURE

If you discover a security vulnerability in the Services:

• Report it to: hello@digitalfreedom.co.za
• Do not exploit the vulnerability
• Do not disclose it publicly before it is resolved
• Provide reasonable detail for reproduction

The Provider will acknowledge reports and work to resolve vulnerabilities promptly.

7. REGIONAL CONSIDERATIONS

7.1 European Union

• Content obligations comply with the Digital Services Act (DSA)
• Transparency reporting requirements are observed
• Trusted flagger mechanisms are supported where applicable

7.2 Germany

• Digitale-Dienste-Gesetz (DDG) obligations apply

7.3 United States

• DMCA safe harbor provisions apply where applicable
• Section 230 of the Communications Decency Act governs intermediary liability
• CFAA compliance is required for security-related provisions

7.4 United Kingdom

• The Online Safety Act 2023 applies to user-to-user services and to search services. The Services are neither: no content one user submits is made available to another. Its duties are therefore not engaged. This is reassessed before any feature ships that would change it.

7.5 Australia

• Online Safety Act 2021 requirements are observed
• eSafety Commissioner reporting obligations apply

7.6 Canada

• Canadian content regulation requirements are observed
• Provincial consumer protection laws apply

7.7 Japan

• Act on the Limitation of Liability for Damages of Specified Telecommunications Service Providers applies
• Provider Liability Limitation Act obligations are observed

7.8 South Korea

• Information and Communications Network Act requirements apply
• Korea Communications Standards Commission guidelines are observed

7.9 India

• Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 apply
• Content moderation and grievance redressal mechanisms are maintained

7.10 Brazil

• Marco Civil da Internet (Law No. 12.965/2014) requirements apply
• Judicial notice-and-takedown obligations are observed

7.11 Other Jurisdictions

• The Provider complies with applicable content regulation, intermediary liability, and consumer protection laws in all jurisdictions where the Services are available

8. CHANGES TO THIS POLICY

The Provider may update this AUP from time to time. Changes take effect upon posting. Continued use of the Services constitutes acceptance of the updated AUP.

9. CONTACT

For questions about this AUP or to report violations:

DigitalFreedom A brand of DigitalFreedom Global LLC 30 N Gould St, Ste N Sheridan, WY 82801 United States

General / AUP reports: hello@digitalfreedom.co.za Customer support: support@digitalfreedom.co.za Website: https://digitalfreedom.co.za

(c) 2025-2026 DigitalFreedom Global LLC. All rights reserved.